Leadership Insights: Preparing Your Winning Team
The Super Bowl of Health: Post-Acute Care is the Winning Team!
Ultimately, the performance of all successful organizations, coaches, teams and employees (players) can be traced to the unifying force of leadership coaching and greatness.
The residents, professionals, managers and staff of today’s health care environment world are significantly different than that five years ago. This is due to a number of factors, especially the culture of health care today, changing demographics, regulatory changes, decreased reimbursement, communication differences throughout generations and the explosion of technology and easily accessible information about our organizations.
Similar to any coach on a sports team, post-acute care leaders need a playbook which outlines and describes a strategy for their organization. Can you imagine a NFL coach going into the Super Bowl without a playbook that clearly outlines each player’s role, outlining offensive plays, defensive plays and special plays? How can a coach teach their players to move down the court without a coordinated and well thought out plan/play? Each person has a specialized position which requires collaboration for the team’s success.
As a leader it is important to identify the skills of your team and how they can best benefit the overall goals of the organization. When a play or strategy is not successfully implemented or completed, a leader will monitor the team, identify opportunities for improvement and implement new tactics while decreasing risk and increasing reward. As organizations wrestle with compliance requirements, quickly growing preferred provider networks, new payment models fostering value based care, and the numerous IMPACT Act and Affordable Care Act initiatives – understanding what works best for other organizations is essential.
No successful coach develops a playbook and then puts it on the shelf. A coach is always reviewing which plays work and which do not. The playbook is dynamic, updated regularly to account for changes in the rules, new players with different skill sets, and new defensive strategies.
Just like football, post-acute leaders need to keep their players as well as themselves in championship form. Insight, Expertise and Knowledge are key to a leader’s success in today’s dynamic health care environment.
Below are key offense and defense strategies that successful coaches/leaders can utilize to create a dynamic playbook, thus creating the winning “plays” for a successful transition into the swiftly changing health care playing field.
Assess Readiness for Change – Assess clinical, operational and financial readiness of your organization to position in the value driven, high expectation and outcome performance environment
Data and Technology – Assess organization data and outcomes, your levers of performance. Do they meet and exceed your acute care, physician and post-acute care partners’ expectations. Is your Five Star rating at a 3 or better?
Capabilities and Competency – Assess organization clinical capabilities and competencies around the targeted disease states outlined in the new payment models? Policies, clinical pathways, care transition processes, admission processes, readmission program, and disease state management are key areas for review for operation and clinical leaders
Partner and Collaborate – Create your organization value prop or business case, identifying why your organization is the premier provider in your marketplace – positioning your organization for success and sustainability.
Call 877.777.5463 to discuss how we can support your team from the sidelines!