We pride ourselves on employing key management staff that has real-world experience leading the organizations that we serve.

Our Leadership Team

Meet Lisa ThomsonMeet Lisa Thomson

Lisa ThomsonLisa Thomson

Chief Strategy and Marketing Officer

Meet Jane BurchMeet Jane Burch

Jane BurchJane Burch

Vice President of Business Development

Meet Karolee AlexanderMeet Karolee Alexander

Karolee AlexanderKarolee Alexander

Director of Reimbursement and Clinical Consulting

Meet Joseph G. Ouslander, M.D.Meet Joseph G. Ouslander, M.D.

Joseph G. Ouslander, M.D.Joseph G. Ouslander, M.D.

Project Director for INTERACT® and Senior Medical Advisor for Pathway Health

Peter Schuna - President & CEO

Peter shares responsibility for the overall management, development and direction of Pathway Health.  As Chief Executive Officer his primary responsibilities lie in strategic vision for the company, oversight of day-to-day operations, management of product area directors, management of strategic partnerships and Pathway Health's strategic growth. Peter brings over a decade of health care operations experience to Pathway Health. Since joining Pathway, Peter has been instrumental in managing industry partnerships and has also guided Pathway's strategic direction of information technology. Peter is very involved in industry activities, as it relates to the implementation and policy direction of information technology. Peter spent the past 4 years serving on state and national long-term care information technology committees helping to bring technology to the forefront of the long-term care industry. Prior to joining Pathway, Peter served as a Health Care Administrator for both the HealthEast Care System and Benedictine Health System. As a long-term care administrator, Peter led the facility through 3 straight years of deficiency free surveys and achieved superior financial results. Through progressively responsible leadership roles, Peter has mentored, trained and directed facilities to successful outcomes. Questions? Call Us! Or Email Us!

Donna Webb - Chief Operating Officer

Donna shares responsibility for the overall management, development and direction of Pathway Health. Donna has been an employee at Pathway Health for over 15 years, her leadership and direction has been integral in Pathway's growth, development and success. As Chief Networking Officer, her primary responsibilities lie in oversight of human resources, recruitment, client satisifaction and Pathway’s strategic growth. Donna brings three decades of health care operations and development experience to Pathway Health. Donna has served as a clinical leader on a national level to Volunteers of America assisting with the clinical direction, policy and procedure development, and the growth, guidance and support of the Directors of Nursing. Her leadership philosophy is participatory, inclusive and highly communicative, yet decisive at the appropriate times. Prior to becoming a consultant, Donna spent over 15 years years with both Good Neighbor and The Evangelical Lutheran Society both as a Director of Nursing and a Corporate Nurse Consultant. Questions? Call Us! Or Email Us!

Dennis Anderson - Chief Financial Officer

As a long term employee of Pathway Health Dennis shares responsibility for the overall financial management of the organization. As Chief Financial Officer his primary responsibilities include the : preparation of timely and accurate financial statement, SOX compliance, banking activities and  relationships, and analysis of operating results. Dennis has also worked with many clients performing: financial assessments, financing assistance, merger and related transactional work and many other special projects. Prior to joining Pathway Dennis served as the CFO for Good Neighbor and the Divisional Director for Finance and legislative Advocacy for the Good Samaritan Society. Dennis has been involved  with many of our professions trade associations including serving on the AHCA Executive Committee and Board of Directors. Questions? Call Us! Or Email Us!

Lisa Thomson - Chief Strategy and Marketing Officer

Lisa provides insight to Pathway Health while working closely with industry leaders, providers and professional associations identifying health care initiatives, regulatory changes and challenges affecting the post-acute care market.  In this capacity, she is part of the senior leadership team and has primary responsibility for strategic positioning and marketing, communications, and new product develop to assist providers with thought leadership and operational solutions for success.  Lisa continues to provide education to providers and professional associations across the nation focusing on complex health care initiatives and leadership strategies for implementation.  Since joining Pathway Health in 2001, she has been instrumental in numerous operational and regulatory projects. Lisa’s expertise and experience spans over 25 years’ in the post-acute and long-term care settings. Throughout her career, Lisa Thomson has been committed to supporting post-acute care operators by providing leadership, direction and targeted operational strategies to enhance performance outcomes.  Lisa utilizes her extensive knowledge and broad base of experience to provide customers with expert, professional consultative services.  She has held post-acute care leadership positions as service delivery, director, administrator, vice president and chief executive officer. Lisa’s practical hands on leadership style, industry knowledge and expertise are unparalleled in the industry. Questions? Call Us! Or Email Us!

Chris Fangboner - Vice President of Corporate Partnerships

Chris started his career as a high school English and computer teacher, before switching to a career in the long-term care industry in 1995.  During the last eighteen years, he has worked in a variety of roles, including IT Director, Corporate Director of Education, and Corporate RAI Clinical Coordinator.  Since joining Pathway Health Services, he has worked as a PointClickCare software Implementer, project manager, and has created a series of educational webinars teaching advanced skills to PointClickCare users. Questions? Call Us! Or Email Us!

Dan Billings - Chief Innovation Officer

Dan is responsible for the management, development, implementation and direction of our Health Information Technology Division. Dan is an innovative, energetic leader with vast regulatory and clinical experience in long term care, assisted living, home care, and acute care.  He is a proven manager and Director of Nursing and is widely known throughout health care community. He has taught in 32 states teaching in areas such as Pain Management, MDS 3.0, Fall Prevention, effective use of Electronic Health Record, and Nursing Assessment among others. He provides services such as interim management, mock surveys, issue specific training, regulatory pre/post survey consulting, as well as advice/ training related to the implementation of Electronic Health Records. He has served as a surveyor to Long Term Care, Assisted Living, Home Health Care, and Acute Care, evaluating the quality of care for the State of Minnesota and CMS. Dan has also has published articles on the Role of the IDT team, preventions of falls, other areas related to Long Term Care. Dan is a certified trainer/ implementer of Electronic Health Records for Point Click Care, the largest provider of EHR systems to long term care in America and Canada. He provides data base/effective use reviews and training for the Clinical, MDS 3.0, QA, POC/kiosk, and EMAR systems of Point Click Care. Questions? Call Us! Or Email Us!

Jane Burch - Vice President of Business Development

Jane is directly responsible for overall revenue growth, management of Pathway Health’s business development teams and day- to-day sales in specific product categories. She has over 25 years’ experience in post-acute and long term care and is an expert at developing market share, providing quality and return on investment. She has a proven track record in providing services to post-acute care providers and a venturesome “Doer” who excels at managing high performance sales teams and collaborating with C-Suite executives. Prior to joining Pathway Health, Jane held senior sales and development positions with leading service providers including Genesis Rehab Services, Dart Chart Systems, Nova Care, Med Rehab and Good Neighbor. Jane is a graduate of University of Minnesota-Twin Cities with a Bachelor of Science degree and is a member of several industry-related organizations. Questions? Call Us! Or Email Us!

Jeanne Carlson - Director of Customer Relations

Jeanne is responsible for the management, implementation and sales of our partner programs. Jeanne has nearly three decades of experience in the health care industry. A Registered Dietitian (RD) by training, Jeanne spent 3 years as Director of Dietary Services at three facilities. Her career quickly accelerated to the corporate world where she became a Consultant Dietitian for Good Neighbor with oversight of 27 long term care facilities. Jeanne began her career at Pathway in 2003 and is currently the Director of Customer Relations and is a proven relationship builder in the competitive healthcare market. She has spoken at seminars across the country, worked as an expert witness, published articles and a resource manual, assisted with survey readiness and recovery, and educated long term care staff on the QIS survey process. With an enthusiastic and genuinely friendly attitude, Jeanne radiates a sincere passion for delivering value and benefits to her customers. Questions? Call Us! Or Email Us!

Sue LaGrange - Director of Education

Sue is responsible for the management, development, implementation and direction of educational programs for Pathway Health. As Director of Education her primary responsibilities include planning and implementation of critical industry leading educational programs leading the learner toward regulatory compliance, implementation of best practices as well as cutting edge changes in the industry.  Sue has 25 years of long term care management experience, which included Director of Nursing Services and Consultant.  She is a past president of the Wisconsin Director of Nursing Council.  Sue has experience in assisting facilities in resident care management, regulatory compliance and overall management of nursing operations. Sue has experience presenting nationally at long term care conferences on a variety of resident care and operational management topics. Questions? Call Us! Or Email Us!

Kathleen Patterson - Director of Health Information Technology

Kathleen is responsible for oversight of day-to-day operations of Information Systems division, with general responsibility for marketing, coordination of contracts, staffing, client development and employee/customer relations. She is a proven executive leader with a diverse background in the health care continuum, holding leadership roles in Health Information Technology, long term care, case management and home health. She is expert in long term care operations, mock surveys, quality assurance and operationalizing electronic health documentation systems. Prior to joining Pathway Health, Kathleen participated in a CMS Special Innovations Project focusing on the development of electronic health information exchange for the post-acute care continuum. Kathleen is a graduate of St. Xavier University, School of Nursing, Chicago, Illinois, achieving a Bachelor of Science in Nursing and Master of Science in Community Health Nursing, Minor in Nursing Education/Staff Education, and a Specialization in Gerontological Nursing. She is also a PointClickCare Subject Matter Expert and INTERACT® Master Trainer. Questions? Call Us! Or Email Us!

Karolee Alexander, RN, RAC-CT

Director of Reimbursement and Clinical Consulting

AHIMA approved ICD-10-CM Trainer

Karolee has more than 22 years of nursing leadership in long-term care, including 12 years as a director of nursing services for various facilities. She is a strong proponent of resident-centered care, establishing many programs and processes to bring about cultural changes to ensure quality care. Karolee has proven success with regulatory turn around, nurse management mentoring and interim director of nursing roles. She is also experienced with implementing clinical software systems. Karolee is a licensed, registered nurse and an AHIMA-approved ICD-10-CM/PCS Trainer. Questions? Call Us! Or Email Us!

Heidi Sprado - Director of Project Management

Heidi is responsible for managing resources, budgets and scheduling to ensure timely completion of projects while exceeding customer expectations. This includes a full range of professional management of projects from inception to its completion. In addition, Heidi helps to lead and motivate consultants and coordinate their efforts. She has over a decade of proven leadership in project management and customer service roles. Prior to her current role, she was a project manager for Pathway Health for over five years and played an integral role in customer service for St. Jude Medical (an Abbott company). Questions? Call Us! Or Email Us!

Joseph G. Ouslander, M.D. Project Director for INTERACT® Senior Medical Advisor for Pathway Health

Dr. Ouslander is Professor and Associate Dean for Geriatric Programs at the Charles E. Schmidt College of Medicine, Chair of the Integrated Medical Science Department, and Courtesy Professor at the Christine E. Lynn College of Nursing of Florida Atlantic University in Boca Raton Florida. Dr. Ouslander served as a Professor at UCLA for 15 years developing research, educational, and clinical programs. From 1996-2007 he served as the Director of Geriatric Medicine at Emory University. He is a past-President and Board Chair of the American Geriatrics Society, and serves as the Executive Editor of the society’s Journal. He is a co-author of Essentials of Clinical Geriatrics, and an editor of Hazzard’s Geriatric Medicine and Nursing Home Care. Questions? Call Us! Or Email Us!

Douglas Olson, Ph.D., MBA, NHA, FACHCA Pathway Health Senior Advisor

Dr. Olson is a Professor with the University of Wisconsin-Eau Claire’s nationally recognized health care administration program and the Director of the Center for Health Administration and Aging Services Excellence. He received his Ph.D. from the University of Minnesota in Health Services Research, Policy and Administration and his MBA from the University of St. Thomas. Dr. Olson has given national and regional presentations and been published in a variety of publications. He is currently involved in applied research efforts focusing on leadership, organizational roles and best practices in leadership development in the health and aging services field. He has served on the ACHCA Board and Academy for Long Term Care Leadership and Development and on the Board of Overseers for the American Health Care Association’s Quality Award Program. Before joining the UWEC faculty, Olson was the community administrator responsible of a senior campus in Minnesota. He has over 15 years of experience consulting with various types of health care organizations. Questions? Call Us! Or Email Us!