Management

We pride ourselves on employing key management staff that has real-world experience leading the organizations that we serve.

Our Leadership Team

Meet Lisa ThomsonMeet Lisa Thomson

Lisa ThomsonLisa Thomson

Chief Strategy and Marketing Officer

Meet Karolee WithersMeet Karolee Withers

Karolee WithersKarolee Withers

Director of Reimbursement and Clinical Consulting

Meet Joseph G. Ouslander, M.D.Meet Joseph G. Ouslander, M.D.

Joseph G. Ouslander, M.D.Joseph G. Ouslander, M.D.

Project Director for INTERACT® and Senior Medical Advisor for Pathway Health

Peter Schuna - President & CEO

Peter shares responsibility for the overall management, development and direction of Pathway Health.  As Chief Executive Officer his primary responsibilities lie in strategic vision for the company, oversight of day-to-day operations, management of product area directors, management of strategic partnerships and Pathway Health's strategic growth. Peter brings over a decade of health care operations experience to Pathway Health. Since joining Pathway, Peter has been instrumental in managing industry partnerships and has also guided Pathway's strategic direction of information technology. Peter is very involved in industry activities, as it relates to the implementation and policy direction of information technology. Peter spent the past 4 years serving on state and national long-term care information technology committees helping to bring technology to the forefront of the long-term care industry. Prior to joining Pathway, Peter served as a Health Care Administrator for both the HealthEast Care System and Benedictine Health System. As a long-term care administrator, Peter led the facility through 3 straight years of deficiency free surveys and achieved superior financial results. Through progressively responsible leadership roles, Peter has mentored, trained and directed facilities to successful outcomes. Questions? Call Us! Or Email Us!
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Donna Webb - Chief Operating Officer

Donna shares responsibility for the overall management, development and direction of Pathway Health. Donna has been an employee at Pathway Health for over 15 years, her leadership and direction has been integral in Pathway's growth, development and success. As Chief Networking Officer, her primary responsibilities lie in oversight of human resources, recruitment, client satisifaction and Pathway’s strategic growth. Donna brings three decades of health care operations and development experience to Pathway Health. Donna has served as a clinical leader on a national level to Volunteers of America assisting with the clinical direction, policy and procedure development, and the growth, guidance and support of the Directors of Nursing. Her leadership philosophy is participatory, inclusive and highly communicative, yet decisive at the appropriate times. Prior to becoming a consultant, Donna spent over 15 years years with both Good Neighbor and The Evangelical Lutheran Society both as a Director of Nursing and a Corporate Nurse Consultant. Questions? Call Us! Or Email Us!
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Lisa Thomson - Chief Strategy and Marketing Officer

Lisa provides insight to Pathway Health while working closely with industry leaders, providers and professional associations identifying health care initiatives, regulatory changes and challenges affecting the post-acute care market.  In this capacity, she is part of the senior leadership team and has primary responsibility for strategic positioning and marketing, communications, and new product develop to assist providers with thought leadership and operational solutions for success.  Lisa continues to provide education to providers and professional associations across the nation focusing on complex health care initiatives and leadership strategies for implementation.  Since joining Pathway Health in 2001, she has been instrumental in numerous operational and regulatory projects. Lisa’s expertise and experience spans over 25 years’ in the post-acute and long-term care settings. Throughout her career, Lisa Thomson has been committed to supporting post-acute care operators by providing leadership, direction and targeted operational strategies to enhance performance outcomes.  Lisa utilizes her extensive knowledge and broad base of experience to provide customers with expert, professional consultative services.  She has held post-acute care leadership positions as service delivery, director, administrator, vice president and chief executive officer. Lisa’s practical hands on leadership style, industry knowledge and expertise are unparalleled in the industry. Questions? Call Us! Or Email Us!
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Dan Billings - Chief Innovation Officer

Dan is responsible for the management, development, implementation and direction of our Health Information Technology Division. Dan is an innovative, energetic leader with vast regulatory and clinical experience in long term care, assisted living, home care, and acute care.  He is a proven manager and Director of Nursing and is widely known throughout health care community. He has taught in 32 states teaching in areas such as Pain Management, MDS 3.0, Fall Prevention, effective use of Electronic Health Record, and Nursing Assessment among others. He provides services such as interim management, mock surveys, issue specific training, regulatory pre/post survey consulting, as well as advice/ training related to the implementation of Electronic Health Records. He has served as a surveyor to Long Term Care, Assisted Living, Home Health Care, and Acute Care, evaluating the quality of care for the State of Minnesota and CMS. Dan has also has published articles on the Role of the IDT team, preventions of falls, other areas related to Long Term Care. Dan is a certified trainer/ implementer of Electronic Health Records for Point Click Care, the largest provider of EHR systems to long term care in America and Canada. He provides data base/effective use reviews and training for the Clinical, MDS 3.0, QA, POC/kiosk, and EMAR systems of Point Click Care. Questions? Call Us! Or Email Us!
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Dennis Anderson - Chief Financial Officer

As a long term employee of Pathway Health Dennis shares responsibility for the overall financial management of the organization. As Chief Financial Officer his primary responsibilities include the : preparation of timely and accurate financial statement, SOX compliance, banking activities and  relationships, and analysis of operating results. Dennis has also worked with many clients performing: financial assessments, financing assistance, merger and related transactional work and many other special projects. Prior to joining Pathway Dennis served as the CFO for Good Neighbor and the Divisional Director for Finance and legislative Advocacy for the Good Samaritan Society. Dennis has been involved  with many of our professions trade associations including serving on the AHCA Executive Committee and Board of Directors. Questions? Call Us! Or Email Us!
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Susan LaGrange - Chief Nursing Officer

Sue is responsible for the management, development, implementation and strategic direction of all clinical aspects of the company. As Chief Nursing Officer her primary responsibilities include planning and implementation of critical industry-leading clinical programs assisting our clients toward regulatory compliance, implementation of best practices as well as cutting edge changes in the industry. Sue has 30 years of long term care management experience, which included Director of Nursing Services and Consultant.  She is a past president of the Wisconsin Director of Nursing Council.  Sue has clinical experience in assisting facilities in resident care management, regulatory compliance, infection control and overall management of nursing operations. Sue is a nationally recognized infection control professional and is Board Certified in Infection Control. Sue brings a unique perspective to our leadership team being a licensed nursing home administrator, extensive nursing experience, and her many years as a national speaker at long term care conferences. Email Us!
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Chris Fangboner - Vice President of Corporate Partnerships

Chris started his career as a high school English and computer teacher, before switching to a career in the long-term care industry in 1995.  During the last eighteen years, he has worked in a variety of roles, including IT Director, Corporate Director of Education, and Corporate RAI Clinical Coordinator.  Since joining Pathway Health Services, he has worked as a PointClickCare software Implementer, project manager, and has created a series of educational webinars teaching advanced skills to PointClickCare users. Questions? Call Us! Or Email Us!
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Jarrin Hagglund - Director of Human Resources

Jarrin is responsible for all human resources functions for Pathway Health and has over twenty years of experience in the HR field. Prior to joining the company, she worked in a variety of industries including over five years in the healthcare field. Jarrin has a strong background in full-cycle recruiting, training and development, employee relations, benefits administration and more. She has served on multiple boards and is involved in a variety of local non-profit organizations. Questions? Call Us! Or Email Us!
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Hope Summers - Director of Business Development

Hope is responsible for overseeing and directing the day-to-day sales efforts, building key customer relationships and implementing strategies to expand provider and professional associations in the health care industry. With her strong background of 24+ years of sales and marketing, 18 of which have been spent in the senior health care industry, she has a rich history where she has achieved an impressive record of success at every level. Prior to Pathway Health, Hope held sales and marketing leadership positions in senior living, active adult/assisted living, memory care, hospice, home care and skilled nursing. Early education in the legal profession, Dale Carnegie sales training as well as her continued education in competitive edge sales training programs such as Traci Bild, and Sage Age Strategies GROW program continues to serve her in her role today. Questions? Call Us! Or Email Us!
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Colleen Toebe – Director of Consulting Services

In her role, Colleen is responsible for oversight of  Pathway Health's education division while providing support and direction to our consulting team. She has extensive clinical experience across the health care continuum.  She aspires to promote quality of care and has a Six Sigma Green Belt in Health Care. Prior to her current role, she was an accomplished clinical and reimbursement consultant, excelling in interim leadership roles in long term care and assisted living, developing educational programs and national Clinical Reimbursement Specialist. Colleen’s passion is to promote excellence in long term care through education, mentoring, and ongoing quality improvement. Colleen is a licensed registered nurse with a Master's in Nursing degree. She has received numerous certifications including, Gerontological Nurse, Certified Dementia Trainer, Certified Wound Care Nurse, Certified Eden Alternative Trainer, and has a Six Sigma Green Belt in Health Care. Colleen is also a MDS and Medicare Master Trainer for the American Association of Nurse Assessment Coordinators, INTERACT Certified Trainer, Nursing Assistant Instructor, and ICD-10 Audit Nursing Instructor. Questions?   Email Us!
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Karolee Withers, RN, RAC-CT

Director of Reimbursement and Clinical Consulting

AHIMA approved ICD-10-CM Trainer

Karolee has more than 22 years of nursing leadership in long-term care, including 12 years as a director of nursing services for various facilities. She is a strong proponent of resident-centered care, establishing many programs and processes to bring about cultural changes to ensure quality care. Karolee has proven success with regulatory turn-around, nurse management mentoring and interim director of nursing roles. She is also experienced with implementing clinical software systems. Karolee is a licensed, registered nurse and an AHIMA-approved ICD-10-CM/PCS Trainer. Questions? Call Us! Or Email Us!
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Douglas Olson, Ph.D., MBA, NHA, FACHCA Pathway Health Senior Advisor

Dr. Olson is a Professor with the University of Wisconsin-Eau Claire’s nationally recognized health care administration program and the Director of the Center for Health Administration and Aging Services Excellence. He received his Ph.D. from the University of Minnesota in Health Services Research, Policy and Administration and his MBA from the University of St. Thomas. Dr. Olson has given national and regional presentations and been published in a variety of publications. He is currently involved in applied research efforts focusing on leadership, organizational roles and best practices in leadership development in the health and aging services field. He has served on the ACHCA Board and Academy for Long Term Care Leadership and Development and on the Board of Overseers for the American Health Care Association’s Quality Award Program. Before joining the UWEC faculty, Olson was the community administrator responsible of a senior campus in Minnesota. He has over 15 years of experience consulting with various types of health care organizations. Questions? Call Us! Or Email Us!
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Joseph G. Ouslander, M.D. Project Director for INTERACT® Senior Medical Advisor for Pathway Health

Dr. Ouslander is Professor and Associate Dean for Geriatric Programs at the Charles E. Schmidt College of Medicine, Chair of the Integrated Medical Science Department, and Courtesy Professor at the Christine E. Lynn College of Nursing of Florida Atlantic University in Boca Raton Florida. Dr. Ouslander served as a Professor at UCLA for 15 years developing research, educational, and clinical programs. From 1996-2007 he served as the Director of Geriatric Medicine at Emory University. He is a past-President and Board Chair of the American Geriatrics Society, and serves as the Executive Editor of the society’s Journal. He is a co-author of Essentials of Clinical Geriatrics, and an editor of Hazzard’s Geriatric Medicine and Nursing Home Care. Questions? Call Us! Or Email Us!
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