Category Archives: Blog

All posts for the blog.


Infection Prevention and Control System Check with Susan LaGrange

Pathway Health’s Susan LaGrange presents the Infection Prevention and Control System Check Webinar. Infection Control continues to be one of the top deficiencies in the country. Whether you are an Infection Preventionist, Administrator, DON or Nurse Manager, this one-hour, fast-paced presentation will walk you through key strategies to check your system for quality and compliance.

Attendees will gain insight into the following:

  • How to identify three key steps for daily oversight of the Infection Prevention and Control Program
  • Describe strategies to engage staff for compliance
  • Develop an audit system that involves employees from all levels of the organization for success!

Tune in March 13 at 1 p.m. CT/ 2 p.m. ET for this FREE educational webinar.

Attendance is limited to the first 500 registrants, so register early here!



The Heart of Health Care: The Many Roles of Nursing Leaders in Post-Acute Care

In today’s vastly changing health care environment, the role of nursing leadership is one thing that remains consistent. It is and always will be the heart of health care.

My role as an operational leader was to set the strategic direction of the organization while working side-by-side with my nursing leader. I found organizational success unattainable without the contributions of my nursing leader and her team.

Nursing leaders focus on setting standards, setting policy, dealing with compliance, and overseeing quality measures and clinical outcomes. They spearhead innovation and transformation within their teams and the organization as a whole.

As I reflect on my career, and the dynamic nurse leaders that I have had the opportunity to work with, I note the following are the cornerstones of successful nursing leaders:


Nursing leaders provide direction for their department while holding staff accountable. Nursing leaders oversee many responsibilities, including:

  • resident care delivery
  • customer and staff satisfaction
  • clinical processes
  • compliance
  • financial outcomes


Nursing leaders continually expand their knowledge and understanding of industry changes. Their main goal is caring for our residents. Staying on top of the changes that affect the organization can challenge nursing leaders. It is important that nursing leaders continue accessing education, tools and outside resources. Education provides a level of support for their organizations’ priorities, as well as expected outcomes.

Translating the information and knowledge into organizational best practice is another responsibility. Aligning industry changes with facility and department goals helps to relieve some of the pressure felt by nursing leaders. Implementing best practices allow nursing leaders to focus on targeted, high-level priorities and clinical processes for successful outcomes.

Align Talent and Clinical Success

Nursing leaders continue to work with their team at all levels. They identify the knowledge, skills and abilities of their team. Then, they align those talents with the clinical priorities of their organization. This allows for ongoing mentorship and development of future nursing leaders. Successful nursing leaders help build upon their success by surrounding themselves with an amazing team. Team building is essential to leading a diverse group of people with distinct personalities and skills. Fostering an environment of collaboration and professional growth is a key strategy for successful nursing leaders.

Motivate and Innovate

Given all the changes faced by nursing leaders, they possess a unique ability to motivate staff, especially in times of challenge. They know when to talk and when to listen. They are often confident and optimistic while inspiring enthusiasm in those around them. Today’s nursing leaders also spark and support innovation, knowing change is necessary to succeed in the new health care environment.


Being a leader is an amazing journey. It continues to provide opportunities for innovation, as well as personal and professional growth. Working next to dynamic nursing leaders in post-acute care is an honor and a privilege. Thank you for being at the center of our organizations, and for being the heart of health care.


Happy Valentine’s Day!


Lisa Thomson

Chief Strategy and Marketing Officer


Contact Pathway Health for more information on how we can expand the education and expertise of your long term care staff.


Wisconsin Director of Nursing Council Symposium 2019

Pathway Health representatives will attend the 25th Symposium at the Grand Geneva Resort for the annual WI Director of Nursing Council in Lake Geneva, WI. The event’s theme is Get Your Game On, a call-to-action for attendees and presenters alike as they congregate for the latest insights in nursing. Pathway Health leaders will be involved in discussions focused on:

  • CMS/Survey Preparedness,
  • Phase 3 Readiness,
  • Patient-Driven Payment Models and more!

Visit our industry specialists at booth #219 from February 25-27 and stay apprised of our progress on social media. Don’t wait for the Symposium! We have online educational programs available now.


Greet the Season of Love With a Healthy Heart

By the time you read this blog, two to four Americans will have passed away from cardiovascular disease. This year for American Heart Month, we want to shed a light on the current statistics regarding the health of our hearts.

A report compiled by the American Heart Association states that the underlying cause for one of every three deaths in America is due to cardiovascular diseases; that’s roughly 830,000 people a year.

The average age of someone experiencing their first heart attack is 65 for men and 71 for women. This number hits close to home for Pathway Health, as many of our educational trainers and leadership specialize in the nursing and administration of long-term care facilities. We have such a loving staff; they are the real “heartbeat” of Pathway Health’s reputation for quality caregiving.

Gift your Valentine this year with a healthy heart. Here are a few practices to benefit the health of your heart you can implement this February:

  • Maintain a healthy diet
  • Limit alcohol usage
  • Take your medicine
  • Stop or reduce smoking
  • Exercise regularly

Learn more about the issue and gain life-saving knowledge about congestive heart disease with Pathway Health’s Congestive Heart Failure QuickPATH. Stay informed of other educational opportunities through social media and our blog.


A Case Study for Quality Outcomes with LeadingAge KS

Don’t miss the webinar presented by Pathway Health’s Leah Killian-Smith on culturally competent actions and procedures within nursing facilities.

The event, titled “QAPI– A Case Study for Quality Outcomes,” is part of a series hosted by LeadingAge Kansas that breaks down new regulations in order to prepare nursing facilities for changes that go into effect November 28, 2019.

Tune in on February 19 from 2:00-3:00 p.m., and gain the following insight:

  • Build upon lessons from earlier event titled, “5 Elements of QAPI Interactive Workshop,” presented in January 2019
  • Perform a root cause analysis of your existing procedures in quality assurance and performance standards
  • Identify an area of deficient practice and work through systems review and improvement.

Register for the event here.



Survey Response with Care Providers of Minnesota

Pathway Health’s Karolee Alexander presents an hour-long webinar hosted by Care Providers of Minnesota. The course, titled, “Survey response – How to write a clear plan of correction,” provides knowledge and resources to complete a plan of correction in nursing organizations and long-term care facilities.

Objectives include:

  • Learn the federal Requirements of Participation for responding to a statement of deficiencies (form 2567)
  • Understand the core elements required by CMS for a detailed and acceptable plan of correction
  • Describe a systematic approach to create and implement a plan of correction
  • Identify one actionable step to improve your facility’s plans of correction

The webinar will be held on February 13 from 10:00-11:00 a.m. Register for the event here.


Sufficient and Competent Staffing with LeadingAge KS

The third installment of our 7 Part Webinar Series on culturally competent procedures and actions for nursing facilities is here.

The event, “Sufficient and Competent Staffing, Having a Plan for All Three F-Tags (F725, F741, F802), answers questions on employee engagement, quality of work in the nursing field, and more. When there are not enough hours in the day to fulfill your duties, trust in the procedures declines.

This series also continues its goal of educating nursing professionals on all Phase 3 updates to regulations going into effect in late November 2019. Stay ahead of the changes and sign up today.

Tune into the webinar on February 12. Read more details on course content and registration details here.


Register now! Fireside Training Courses in February

Pathway Health offers multiple opportunities to bolster your professional education in the new year. Register now for guaranteed access to one of our Fireside Training classes.


By striving to improve yourself and your colleagues, your facility grows the quality of its care and the effectiveness of its staff. Explore the multiple options for furthering your education with Pathway Health on our Education page for more insight, expertise, and knowledge.


Pathway Health Leaders at Vertical Summit 2019

Pathway Health’s Lisa Thomson and Dan Billings will be attending the annual Health & Human Service Vertical Summit for Marsh & McLennan in Atlanta, GA on February 8. The event will host leaders from across the health care industry for productive meetings and networking opportunities. Thomson will also be presenting an industry overview keynote for this annual event.

February 8:

  • 10:00-11:15 a.m. – Lisa Thomson – State of the State Keynote

Pathway Health leaders are traveling to many events in February for insights into the future of health care, in 2019 and beyond. Stay informed of their progress through social media and our blog.



What If… 2019 Conference with LeadingAge Minnesota

Pathway Health leadership will exhibit and present during the LeadingAge Minnesota Institute & Expo on February 6-8, 2019. The event centers on the theme of “What If…” pushing the boundaries of health care and challenging attendees to think bigger. What if we could start from scratch? What if we could dream without limits? What if we were more inclusive?

These answers and more may be found during one of the many presentations provided by Pathway Health professionals during the conference. Mark your planners for the following events:

February 6:

  • 3:00-4:00 p.m. – Lisa Thomson – Building Nurse Competencies
  • 3:00-4:00 p.m. – Leah Killian-Smith – PDPM – ICD10 Coding – Turning Words into Numbers for Payment
  • 4:15-5:15 p.m. – Karolee Alexander – PDPM – Double the Data: More MDS Data Under Section GG

February 7:

  • 8:30-9:30 a.m. – Leah Killian-Smith – Purposeful Preparation for Phase 3 ROPs
  • 10:30-11:30 a.m. – Leah Killian-Smith – Trauma Informed Care: Preparation for Phase III Requirements of ROPs
  • 10:15 a.m.-12:30 p.m. – Karolee Alexander – Data = Quality: How to Use Data to Achieve Quality Outcomes

Stay informed of all Pathway Health events and educational sessions on our social media and blog.